Cancel your order

Fill in the form below and our team will process your cancellation request as soon as possible. Please double-check your order number before submitting.

Please note that once your cancellation request is approved, the refund may take 7–10 business days to appear in your account

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  • Before you cancel

    Orders can only be cancelled before they are packed and shipped. Once your order has been dispatched, please request a return instead.

  • Need help?

    info@japan-figure.com

    Mon - Fri: 8:00AM - 6:00PM (JST)