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We ship with JP Post, DHL, UPS and FedEx. Tracking is included for all orders.

At Japan Figure we accept a variety of payment options. You can pay via Credit Card, Shop Pay, GG Pay, Apple Pay, etc.

We generally only accept returns for defective or damaged items. Please contact us immediately if there is anything wrong.

Have any questions, requests or just need help? You can message us in English and Japanese. We will get back to soon.