GENSHIN Impact Ganyu Mihoyo

We ship with JP Post, DHL and FedEx. Tracking is included for all orders.

At Japan Figure we accept a variety of payment options. You can pay via Credit Card, Paypal

We generally only accept returns for defective or damaged items. Please contact us immediately if there is anything wrong.

Have any questions, requests or just need help? You can message us in English and Japanese. We will get back to soon.